Flat fee. Coverage, not consumption.
Always-on AI shouldn't come with a meter. Pollenix MR prices per active patient panel — so the ambient scribe, continuous med reconciliation, and Why-traced reviews stay running.
Two self-serve tiers via Stripe or the AWS / Azure Marketplace. An Enterprise track for health systems with unlimited scale, a signed BAA, and the option of a private-tenant deploy in your own cloud account.
- I. Solo + small practice.
Starter
$499 per month- 5 provider seats included
- 1,000 active patients included
- $99 / extra seat / month
- $50 / 500 extra active patients / month
- Health satellite — every module
- Email support
pollenix-mr-starter -
popular
II. Growing groups + multi-site clinics.
Pro
$1,499 per month- 20 provider seats included
- 5,000 active patients included
- $89 / extra seat / month (volume)
- $40 / 500 extra active patients / month
- Health satellite — every module
- Priority support + onboarding
pollenix-mr-pro - III. Health systems + multi-tenant operators.
Enterprise
Contract annual prepay- Unlimited seats + active patients
- Health satellite — every module
- Dedicated tenant + signed BAA
- AWS Marketplace Private Offer support
- SLA + named CSM
- Custom DPA / on-prem option
- Solutions (BI, Coverage, DB Engine) bundled on request
pollenix-mr-enterprise
Every tier includes Pollenix Core — the Why Engine, AuthContext, Connector Bus, Coverage, DLP, Personality — and the Health satellite in full. No "available in enterprise" fog.
Outcome-shaped, not line-item.
Built on Pollenix satellite building blocks, sold as solutions. Pricing depends on data shape, volume, and integration surface — so the right number comes out of a 30-minute conversation, not a checkout flow.
- pollenix.bi + dashboards
BI + Dashboards
Executive + operational dashboards built on the BI satellite. Grafana orchestrator, sentient panels with the 3-phase data fetch, exec-ready storytelling. Scoped + priced to your data sources and audience.
Talk to sales - pollenix.coverage
Coverage — RAG on your files
Files stay in your S3 / Azure Blob / GCS / on-prem file store. Coverage indexes metadata, ACLs, and sensitivity — never copies content. Per-question OBO retrieval drives RAG + analysis with the Why Engine in front of every answer.
Talk to sales - pollenix.db
DB Engine
NL→SQL planner across Snowflake, Redshift, BigQuery, Postgres, MSSQL, Oracle, Databricks, DuckDB. Schema graph, sqlglot validation, EXPLAIN preflight, per-user scope predicates. Priced to your warehouses and concurrency.
Talk to sales
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AWS Marketplace
Anonymous self-serve. Subscribe with your AWS account — tenant + license provisioned automatically. Private Offer available for annual commits.
Learn → -
Azure Marketplace
Anonymous self-serve. Counts against your Microsoft Azure Consumption Commitment (MACC). Same tenant-provisioning flow as AWS.
Learn → -
Stripe (in-workspace upgrades)
Already running Pollenix? Plan changes, extra seats, and add-ons are handled in /admin/billing. New buyers — please use a marketplace above.
Learn →
- What counts as an "active patient"?
- Any FHIR Patient with at least one chart write (note, lab, problem, med, encounter, document) inside the trailing 30 days. Read-only chart access does not count.
- Why coverage-based, not consumption-based?
- Always-on ambient scribe + continuous reconciliation surfaces don't survive metered pricing — buyers stop using the features that move outcomes. Flat panel pricing keeps the AI on, all the time, by design.
- Do you sign a BAA?
- Yes, on every paid tier. Enterprise customers also receive a custom DPA and have the option of single-tenant deployments inside their own AWS or Azure account.
- Can I cancel any time?
- Monthly plans are month-to-month, no contract. Cancel inside the admin console and the subscription ends at the period boundary. Annual plans honor the term.
- Where can I buy?
- Direct via Stripe Checkout (instant), AWS Marketplace, or Azure Marketplace. The same SKU, the same license JWT — pick the channel your procurement prefers.